The 9-Step International Patient Journey

A seamless, end-to-end clinical and logistical roadmap. Learn how Vantis Health guides you from your initial case submission to complete post-operative recovery back home.

⚡
File Audit SLA
Within 24 Hours
📩
Visa Letter SLA
12–24 Hours
✈️
Airport Arrival
VIP Chauffeur
🩺
Continuum Care
12-Month Co-Care
1

Send Us Your MRI: Free 7-Point Pre-Travel Assessment

⏱ Day 1 • Turnaround: < 24 Hours

Submit your recent medical reports, DICOM scans (MRI, CT, X-ray), or discharge summaries through our 256-bit HIPAA-compliant intake portal. Dr. Milind Kumavat and our physician review panel evaluate your case and generate a comprehensive 7-Point Independent Treatment Assessment before you ever book a flight.

  • ✓ Independent specialist opinion from senior US/UK fellowship Indian department heads
  • ✓ Robotic, minimally invasive, and non-surgical treatment options
  • ✓ Zero assessment fees or obligation — patient retains 100% control whether to travel
2

Multi-Hospital Proposals & Binding Direct Package Quote

⏱ Days 1–2 • Direct Hospital Rate Parity

Receive formal clinical proposals from 2 to 3 JCI-accredited partner hospitals (e.g., Fortis Escorts, Medanta, Manipal, Max Healthcare). Each proposal delivers full clarity on hospital options, expected in-patient and city recovery stay duration, and itemized package pricing matching published hospital rack rates with $0 agency markup.

  • ✓ Side-by-side comparison of top JCI accredited institutes
  • ✓ Proposals selected via our 6-pillar objective triage matrix (Read Recommendation Policy →)
  • ✓ 100% itemized pro-forma invoice issued directly on hospital letterhead with zero agency markups
3

Direct Video Tele-Consultation with Lead Surgeon

⏱ Day 3 • 1-on-1 Video Conference

Before making any travel booking, connect on a private video call with your selected operating surgeon. Discuss surgical techniques (robotic vs minimally invasive), implant options (Stryker, Zimmer, Medtronic), recovery timelines, and ask any questions.

  • ✓ Direct face-to-face video consultation with chief department director
  • ✓ Detailed review of surgical pathway, implants, and success rates
  • ✓ Family members and home physicians welcome to join call
4

e-Medical Visa Invitation & Flight Booking

⏱ SLA: 12–24 Hours

Upon procedure approval, Vantis Health dispatches an official signed Visa Invitation Letter from the hospital international desk within 12–24 hours. Use this letter to secure your Indian e-Medical Visa online within 24–72 hours.

  • ✓ Official stamped Visa Invitation Letter delivered digitally
  • ✓ e-Medical Attendant Visas issued for up to 2 companions
  • ✓ Flight schedule optimization and airline wheelchair coordination
5

VIP Airport Tarmac Reception & Check-In

⏱ Arrival Day • 24/7 Chauffeur Service

Touch down in Delhi (DEL), Mumbai (BOM), or Bengaluru (BLR). Your dedicated Vantis patient officer greets you landside with executive wheelchair-accessible transport, local SIM card setup, and direct transfer to partner recovery hotel or hospital suite.

  • ✓ Personalized landside arrival reception with name placard
  • ✓ Executive private vehicle transfer to hotel/hospital
  • ✓ Local mobile SIM card & 24/7 concierge hotline connection
6

In-Person Pre-Op Diagnostic Evaluation & Admission

⏱ Day 2 • Comprehensive Diagnostics

Undergo in-person clinical examination with your operating surgeon, pre-anesthesia evaluation, cardiac clearance, blood panel workups, and high-resolution imaging. Check into your private international suite.

  • ✓ In-person surgeon consultation & physical examination
  • ✓ Pre-op cardiac, pulmonary, and blood diagnostic panel
  • ✓ Admission into deluxe private suite for patient and companion
7

Surgical Intervention & ICU Recovery

⏱ Days 3–7 • JCI Accredited Suites

Surgical procedure performed in JCI-accredited operating suites equipped with advanced robotics (da Vinci Xi, Mako, CORI) or CyberKnife radiosurgery. Immediate post-op recovery managed in 1:1 nurse ratio ICU units.

  • ✓ Surgical execution by chief department surgeons
  • ✓ 100% US FDA-approved implants & surgical prosthetics
  • ✓ 1:1 dedicated nursing ratio during ICU monitoring
8

In-Hospital & Recovery Hotel Rehabilitation

⏱ Days 8–14 • Daily Physio & Bedside Support

Post-discharge rehabilitation continues at our audited 4/5-star recovery hotel. Enjoy daily visits from physical therapists, wound redressing nurses, and personal case managers handling specialized meals and pharmacy needs.

  • ✓ Daily in-room physical therapy & mobility training
  • ✓ Routine nursing visits for wound dressing & suture checks
  • ✓ Dedicated concierge catering to dietary & family needs
9

Fit-to-Fly Clearance & 12-Month Home Co-Care

⏱ Departure & Post-Return • Complete Dossier

Receive official signed Fit-to-Fly medical clearance, complete operative notes, pathology reports, and DICOM CDs. Full medical records are handed off to your primary care physician back home, followed by 3, 6, and 12-month tele-health consults.

  • ✓ Surgeon-signed Fit-to-Fly medical clearance certificate
  • ✓ Complete digital medical dossier & DICOM imaging CDs
  • ✓ 12-month tele-health video follow-ups with operating surgeon

🛡️ Vantis 5-Point Patient Concierge Charter

Our operational charter guarantees safety, transparency, and clinical excellence at every phase of your medical travel journey.

💳

Zero Hidden Markups

100% direct hospital billing. Payments processed directly with official hospital cash desks without agency surcharges.

👨‍⚕️

Named Department Chiefs

Surgeries are performed strictly by named chief consultants with international board fellowships — never junior trainees.

🏥

JCI Accredited Only

We partner exclusively with Joint Commission International (JCI USA) & NABH International accredited hospital centers.

🔒

HIPAA Encrypted Data

All clinical records and image transfers adhere to 256-bit SSL encryption with technical, administrative & organizational privacy safeguards privacy rules.

🤝

24/7 Dedicated Liaison

A personal multi-lingual case officer attends to your bedside, hotel, and family logistical needs throughout your stay.

🩺

12-Month Tele-Health

Continuous care handoff to your home doctor accompanied by scheduled video follow-ups with your surgeon for 1 year.

👑 Concierge Service Tiers & VIP Recovery Care

Choose the level of personal assistance, ground transport, and post-operative recovery support tailored to your comfort and family needs.

Included Standard

Standard Concierge ($0 USD)

Comprehensive essential medical travel support for all international patients.

  • ✓ e-Medical Visa Invitation Letter
  • ✓ VIP Airport Pickup & Drop-off
  • ✓ Dedicated Hospital Case Officer
  • ✓ Hotel & SIM Registration Support
Select Standard ($0)
Most Popular
Enhanced Comfort

Premium Care (+$750 USD)

Dedicated 24/7 personal care officer for high-touch medical support.

  • ✓ Everything in Standard Concierge
  • ✓ 24/7 Dedicated Bilingual Care Officer
  • ✓ Private Chauffeured City Transport
  • ✓ Local Currency Desk & Pocket Wi-Fi
  • ✓ Post-Discharge Hotel Daily Doctor Visits
Select Premium ($750)
Ultra Luxury

VIP Platinum (+$2,500 USD)

5-star resort recovery stay and private medical team management.

  • ✓ Everything in Premium Care
  • ✓ 5-Star Luxury Recovery Suite / Resort
  • ✓ Private Chef Clinical Diet Management
  • ✓ Daily In-Suite Physical Therapy Officer
  • ✓ Family Sightseeing Escort & Luxury Transport
Select Platinum ($2,500)

🏢 Corporate & Self-Insured Employer Healthcare Mobility

Vantis Health collaborates with US and European self-insured employers, TPAs, and diplomatic missions to offer high-quality cross-border surgical benefits. By routing major elective orthopedic, cardiac, and spinal surgeries to JCI-accredited Indian teaching hospitals, employers save 50% to 70% per case while eliminating employee deductibles.

❓ Frequently Asked Questions

In routine cases, travel can be arranged within 5 to 10 days from initial file submission. For urgent cardiac or oncology procedures, fast-track processing can arrange hospital admission within 48 to 72 hours.

Yes. Up to 2 family members or companions can apply for an e-Medical Attendant Visa linked directly to your primary e-Medical Visa. Vantis Health coordinates hotel rooms and hospital companion rooming for your travel partner.

Vantis Health manages all ground logistics. Our private chauffeur meets you at the airport terminal landside with executive transport and escorts you directly to your hotel or hospital suite.

Standard Concierge ($0 USD): Included for all patients at zero markup (e-Visa invitation, VIP airport pickup, dedicated hospital desk officer).
Premium Care (+$750 USD): 24/7 dedicated bilingual personal care officer, private chauffeured city transport, SIM & local currency desk.
VIP Platinum Care (+$2,500 USD): 5-star luxury recovery resort stay, private chef diet management, daily in-suite physical therapy, and family excursion guide.

Yes. You can schedule a pre-travel Tele-Consultation & Second Opinion ($99 USD) with a lead sub-specialist surgeon via video call. The $99 consultation fee is 100% credited toward your total treatment package if you proceed with surgery.

Payments are made directly to the official hospital international cashier desk via international wire transfer, major credit/debit cards (Visa, Mastercard, Amex), or foreign currency cash with official receipts.

Ready to Begin Step 1 of Your Healthcare Journey?

Submit your recent MRI, CT scan, or medical summary. Our senior clinical review board will provide a free case assessment and multi-hospital opinion within 24 hours.